Digital Accessibility for the Transport & Travel Sector
Ensure that every journey — digital or physical — is accessible to all.
Accessibility that keeps your passengers moving
In the transport sector, accessibility is not just about ramps and seats — it’s about ensuring everyone can access travel information, book tickets, and navigate your digital platforms independently.
From airline and ferry booking systems to bus schedules and airport websites, compliance with the European Accessibility Act (EAA) is now essential for all transport operators across the EU.
At Accessify.cy, we help you make your digital services fully accessible, compliant, and user-friendly — for every traveller.
Suitable for...
Public Transportation
Airlines
Shipping Companies
Car Rentals
Airports
Travel Platforms
Hotels
…and more
Mitigate your legal risk
Travel web sites rank among the highest for accessibility violations. We can help you meet EAA, ADA and WCAG requirements to mitigate legal risk.
Reach more travelers, and keep them coming back
An accessible website ensures that all travelers, including 1 billion people living with disabilities worldwide, can navigate, book, and return with confidence
Drive more bookings
Travelers with disabilities are an active, high-spending segment of the market. Inaccessible websites don’t just create frustration—they cost bookings.
Find out now if your
website is accessible
or
Check out our plans
& pricing
Why accessibility matters for transport providers
Reach every traveller
Many passengers rely on assistive technologies like screen readers or voice navigation. Accessibility ensures they can plan and book trips easily.
Stay compliant with the European Accessibility Act
The EAA requires transport operators to make their websites, mobile apps, and ticketing systems accessible by June 2025.
Improve customer satisfaction
Accessible interfaces reduce frustration and support passengers with disabilities, elderly users, and even those on mobile devices.
Strengthen your brand reputation
Accessibility shows commitment to inclusivity — a key value in modern travel experiences.
Remove digital barriers. Welcome more business.
Our proposed solution – accessiBe helps remove barriers at every stage of the travel experience, from research to reservation, so no one is left out and everyone can enjoy the journey
Provide easy-to-access room details
Visuals are vital to assessing a travel experience. accessiBe’s AI technology applies alt text to room galleries and images, helping travelers understand layout, access points, and features before booking
Help every guest find what they need
accessiBe’s solutions enable keyboard navigation across your site so travelers with motor disabilities can explore, research, and plan without frustration
Make media safe and inclusive
Movement-heavy sites can overwhelm or endanger guests. accessiBe adds pause controls to animations, autoplay videos, and dynamic banners for a safer user experience.
Let travelers adjust your content their way
accessWidget’s user interface gives visitors the freedom to personalize how your site appears, adjusting text size, spacing, and contrast to match their reading needs
From airports, public transportation, hotels to booking sites — let’s make your digital journey accessible to all.
Frequently asked questions
Do transport organizations need to make their websites accessible?
Yes. Transport and travel operators — including airlines, ferry companies, and public transport providers — are required to ensure that their digital services are accessible to all users. This includes compliance with the European Accessibility Act (EAA) and the WCAG 2.1 / 2.2 AA standards, ensuring everyone can independently plan, book, and manage their journeys online.
Which parts of our digital environment must be accessible?
Key areas include:
Your website and mobile or web booking applications
Online payment and check-in systems
Real-time travel information and journey updates
Interactive forms, maps, and self-service kiosks
All these must be usable via keyboard navigation, screen readers, and high-contrast or large-text modes to support users with disabilities.
How long does it take to make our website accessible?
It depends on your site’s size, complexity, and current level of accessibility. In most cases, an initial audit and first fixes can be completed within 2–4 weeks. Full implementation may take longer, but with Accessify’s automated and managed accessibility solutions, the timeline can be significantly reduced.
How much does accessibility implementation cost for the transport sector?
The cost varies based on your digital infrastructure — including your website, apps, and booking systems — and the required compliance level. At Accessify.cy, we provide a clear, transparent pricing model, so you’ll always know the cost and deliverables upfront.
Can we use your solution without redesigning our website?
Absolutely. Our solution integrates seamlessly with your existing design and content. We can apply accessibility enhancements such as ARIA attributes, UI/UX adjustments, and content remediations without changing your overall layout. This means no disruption to your day-to-day operations while achieving compliance.
What happens after the accessibility work is complete?
Accessibility is an ongoing process — not a one-time project. We offer continuous monitoring, re-audits, and updates to ensure your digital platforms remain compliant as you add new content or features. This proactive approach protects your compliance and reputation long-term.
How does accessibility benefit our business in the transport industry?
Accessibility broadens your audience reach, improves customer satisfaction, enhances your brand’s reputation for inclusivity, and helps avoid potential legal risks. It can also boost SEO performance, increase bookings, and improve overall user experience across all devices.
What about third-party systems, like booking engines or APIs we use?
Third-party systems also need to comply with accessibility standards. We can evaluate and advise on integrations, helping you ensure that your entire digital environment — including external tools — meets WCAG and EAA requirements.